Forums vs. Newsgroups Redux

In my last blog comparing forums and newsgroups I compared and contrasted some of the features of both. I have an update to some of the concerns that were voiced about using the Dynamics CRM forums on MSDN. But first you might want to look at the Joe Morel's penultimate post on the subject, Why Web Forums for Support? What Do You Have Against Newsgroups? . He touches on way more than I covered. I'll wait... (imagine Kenny G music here.) Okay, are you back? CRM MVPs have correctly pointed out that...(read more)