1.2 Benefits of Mobile Technology

• Low-cost mobile devices make automation affordable in many situations. Most handheld devices are designed for simplicity, which limit the need for extensive user training.
   
• Mobile technology provides instant access to information, applications, and services anytime and anywhere. This saves a lot of time- a very precious commodity.
   
• Data transaction is accomplished swiftly.
   
• Mobile applications enable mobile order entry and provide fast responses to onsite customer inquiries.
   
• The latest mobile technologies also provide offline functionalities to users of enterprise systems.

• Higher levels of responsiveness to customer needs result in long-lasting, profitable customer relationships.
   
• Promotes better decision-making and control of business processes

2.0 Mobile Business

mySAP Mobile Business is an online/offline mobile technology platform, which connects people and organisations through mobility. Mobile Business provides seamless integration between back-end and front-end interfaces. It ensures that an important business development in the enterprise is communicated to the right people at the right time so that appropriate action can be taken immediately.

Offline solutions in an enterprise are deployed through the SAP Mobile Engine, which allows applications to function locally on mobile devices. This gives employees the added flexibility of using mobile devices even when they don't have a network connection.

MySAP Mobile Business delivers established applications over smart phones, PDAs, handhelds, and other mobile devices.

The SAP Mobile Engine also supports the offline processing of data in an enterprise. It uses local business logic and device-resident data storage to process the data. Mobile engine is an independent platform, which enables mobile devices to run applications without a live connection to a server or the Web. It later synchronises data with any mySAP.com solution through an Internet connection via a wireless modem, IR connection or a phone line.